kahooyPrivacy Policy
This page describes what we collect when you use kahooy and how we keep that data protected. We collect personal information—your name, email, phone number, and identity documents—to verify your account and comply with local regulations. We also collect gameplay data, payment history, and device information to operate our platform securely and improve your experience.
We at kahooy do not sell your data to third parties. We do not share your account details with external advertisers. We do share essential information with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and compliance teams only as needed to process your deposits, withdrawals, and account verification.
Our privacy policy is transparent and straightforward. We explain what we collect, why we collect it, who we share it with, and what rights you have over your data. If you have questions about how we handle your information, our support team can clarify during business hours.
What Data We Collect on kahooy
We collect information in three categories: account data, gameplay data, and technical data. Account data includes your name, email, phone number, date of birth, and government-issued ID (KTP, passport, or driver's license). We also collect your address via utility bills or bank statements. This information is required for Know Your Customer (KYC) verification and to comply with anti-money-laundering regulations.
Gameplay data includes which games you play on kahooy (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways, live-dealer tables, football markets), your stakes, and your game outcomes. We do not track your location during gameplay, but we do log your session timestamps and the device you use. Technical data includes your IP address, browser type, operating system, and cookie identifiers. This helps us prevent fraud, detect unauthorized account access, and maintain platform security.
We do not collect sensitive health or financial data beyond what is necessary
We ask for your bank account details only to process deposits and withdrawals. We do not store full bank credentials—our payment processors handle that securely.
How We Use Your Data on kahooy
We use account data to verify your identity, comply with local gaming regulations across Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported jurisdictions, and prevent fraud. We use gameplay data to calculate payouts, audit game fairness, and improve our game selection and tournament scheduling. We use technical data to detect suspicious account access, prevent hacking attempts, and maintain platform uptime.
We never use your data for direct marketing without your consent. We may send you service notifications (deposit confirmation, withdrawal status, account security alerts) because these are essential to operating your account. We do not sell your email or phone number to third-party marketers. We do not profile your gaming habits for external sale.
Third Parties We Share Data With
We share data with payment processors to process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers. These processors see your name, account number, and transaction amount—nothing more. We share data with our compliance and anti-fraud teams, which may include external auditors or legal advisors in supported jurisdictions. We share anonymized gameplay statistics with our game providers to improve platform performance.
Our servers may sit outside your jurisdiction (often in data centres in Singapore or Malaysia), but our data handling practices follow local Indonesian privacy standards. We do not transfer your data to jurisdictions without equivalent privacy protections. If we are required by law to disclose your data to local authorities, we will notify you unless legally prohibited from doing so.
How We Protect Your Data on kahooy
We encrypt all data in transit using SSL/TLS certificates and encrypt sensitive data at rest using industry-standard encryption. Our servers use firewalls, intrusion detection, and regular security audits. We limit access to your data to authorized staff who need it to operate kahooy or support your account. We maintain backups in secure locations and test our disaster-recovery procedures regularly.
We do not guarantee perfect security—no online platform can—but we undertake reasonable measures to protect your information. If we detect a data breach, we will notify you and relevant authorities as required by law.
Your Rights Over Your Data
You have the right to access your data on kahooy. Log into your account to view your personal information, gameplay history, and transaction records. You have the right to correct inaccurate information—contact our support team to update your name, email, or address. You have the right to request deletion of your account and associated data, though we may retain certain records for regulatory compliance.
You have the right to download your data in a portable format if you wish to move to another platform. You have the right to object to marketing communications—simply click "Unsubscribe" in any email or contact our support team. You do not have the right to be forgotten for active accounts (retention is required for fraud prevention and regulatory compliance), but you can request account deletion once you have withdrawn all funds.
Cookies and Tracking on kahooy
We use cookies to remember your login session, store your language preference, and track which games you visit. Essential cookies are necessary for kahooy to function—without them, you cannot stay logged in or play games. Analytical cookies help us understand how users navigate kahooy so we can improve the interface. Preference cookies store your chosen settings so you do not have to reconfigure them each session.
Most browsers allow you to disable cookies, but disabling them may prevent you from using kahooy fully. We do not use cookies to track you across other websites. We do not share cookie data with external advertisers. If you want to clear cookies from kahooy, simply clear your browser cache or use your browser's "Clear Browsing Data" function.
Your data on kahooy is treated as sensitive. We protect it, we do not sell it, and we give you control over it.
Contact Us About Your Privacy
If you have questions about how we handle your data, want to exercise your privacy rights, or suspect a data breach, contact our support team via live chat, email, or phone during business hours. We respond to privacy requests within a few business days. Our multilingual team can help in English or Indonesian.
We review this privacy policy annually and update it if our practices change. We will notify you of material changes via email. By using kahooy, you agree to our privacy practices as outlined on this page.
Our Commitment to Your Privacy
Privacy is not a feature we add to kahooy—it is fundamental to how we operate. We do not monetize your data by selling it to advertisers. We do not use your gameplay history to manipulate odds or encourage excessive play. We do not share your account credentials with third parties. We protect your information with the same standards we would apply to our own data.
Our services are available only where local law permits. This privacy policy complies with the data protection laws of jurisdictions where kahooy operates. If you have concerns about how we handle your data in your jurisdiction, contact our support team—we can clarify local data-protection standards and our compliance framework.